In yesterday's post, I wrote about the challenges of trying to get valid competitive pay information for emerging jobs and job families. I used social media jobs as an example of one emerging job family that is presenting this kind of challenge to today's compensation professionals.
Although no commenters (beyond the very cryptic offering of Lua Belle) have yet spoken up with specific advice and suggestions, I did receive emails from several colleagues who - without revealing their identities - I would describe as very credentialed. This group (unbeknownst to one another) was in general agreement about the need to move beyond traditional salary survey data and consider more general market intelligence to guide the pay-setting process.
A few of the strategies recommended by the group include:
-Use surveys to price the core underlying functionality (if there is one) and then apply judgment to guestimate the need for a premium on top of that price.
-Check in with your internal recruiting staff handling these roles for anecdotal information on the market or to access records on candidate current pay levels or offers accepted and rejected.
-Work your external network of compensation and HR colleagues, particularly external recruiters who are sourcing and placing social media types, to gather information on pay practices. (Vested interest and anti-trust alert.)
-Seek out and take advantage of industry publications about pay levels. (Vested interest and data quality alert.)
-Look through recruitment advertisements and (free) internet pay data. (Data quality alert.)
In addition to highlighting some cautionary alerts, I'd like to point out that I listed the above strategies in an order reflecting my own comfort level and inclination toward them. The first strategy shown closely parallels the "triangulation" approach I described in yesterday's post - focusing on data for a core functional element of the job (even new skill areas will typically have their genesis in a traditional function, as many social media roles do in marketing and PR) and then applying judgment to determine whether and to what extent a premium is appropriate. I then advise keeping the position on a “watch list”, as traditional survey sources catch up with increasingly valid and useful info.
Beyond this, and the intelligence offered by highly trusted recruiting colleagues, I think you have to be prepared to take information gleaned with a hefty grain of salt. Is it valuable to gather and consider this kind of intelligence about the state of the market for the talent in question? Absolutely. For me, though, I'd have to say that Strategies 2 through 5 are probably best used as a way to guide my judgment in applying Strategy 1.
But I may just be stuck in an outdated paradigm.
What's your take?
Update: And the beat goes on. Here's an interesting and related post, courtesy of Bruce Kneuer (@BKneuer)
Hi Ann,
I just completed a one hour presentation at the MO State SHRM meeting this afternoon. The talk was focused on the use of integrated compensation management systems utilizing technology for greater accuracy, efficiency and productivity. Part of the process encourages the use of a 15 factor internal rating system for valuing unique and non-unique positions and then obtaining market pay to validate the internal pay range values for as many positions as possible. I agree with your "triangulation" approach and obtaining market pay for core functional elements of the job. This is where compensation becomes an ART and with time, experience and proven results, the compensation professional can sell the "Social Media Job Worth" masterpiece to the Manager of this position.
Posted by: Blair Johanson | August 03, 2011 at 09:27 PM
Blair:
Thanks for the thoughts. Internal job evaluation can be helpful in addressing the worth of emerging jobs relative to their internal counterparts - as long as the process allows one the means to respond appropriately to market practices (which, as we're both noting, can be difficult to get a handle on), a constraint with many factor system designs. It is indeed an art!
Posted by: Ann Bares | August 09, 2011 at 05:55 AM
one word.. Nothing
Posted by: Lua Belle | August 10, 2011 at 08:19 AM