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Many years ago, I heard a variation of this same, wonderful quote from a Bell Telephone rep(speaking to our crisis helpline group about phone communication): "The greatest barrier to communication is the assumption that it has taken place." Amen!

Almost:

It is a great quote, isn't it - in all its variations!
Thanks for the comment!

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About The Author

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    Compensation consultant Ann Bares is the Managing Partner of Altura Consulting Group. Ann has more than 20 years of experience consulting with organizations in the areas of compensation and performance management.

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